Privacy Policy

‍Last Updated: 10/26/2026

‍INTRODUCTION

Playa Bowls, LLC (“Playa Bowls,” “we,” “our,” or “us”) respects your privacy, and we are committed to protecting it through our compliance with this Privacy Policy (“Policy”). This Policy describes how we collect, process, retain, and disclose Personal Information (defined below) from or about you when providing services to you through our websites, located at www.playabowls.com (the “Site”), our mobile application (the “App”), our brick-and-mortar store locations, and services that link to this Policy (collectively with the Site, App, and our store locations, our “Services”) and our practices for using, maintaining, protecting, and disclosing Personal Information.

This Policy applies only to Personal Information we collect:

• Through the Services, including in connection with in-store purchases at ourbrick-and-mortar locations, if you have previously provided Personal Information to us on the Site or App.
• In communications, including email, text, chat, and other electronic messages, between you and us through the Services.
• When you interact with our advertising on third-party websites and services, if such advertising includes a link to this Policy.

It does not apply to information collected by:

• Us through any other means not described above, including on any other website operated by us or any third party that does not link to this Policy; or
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Services.

Please read this Privacy Policy carefully and in its entirety. By accessing our Siteor App, submitting Personal Information to us, or purchasing our products or otherwise using our Services, you consent to the collection, use, sharing, and disclosure of your Personal Information as set forth in this Privacy Policy, as it may be updated from time to time. If you do not agree with the terms of this Privacy Policy, please do not access the Site or App, order our products, or otherwise use our Services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You agree that your continued access and use of this Site after the date such revised Privacy Policy is posted constitutes your acceptance of any new terms.

If you have any questions about this Privacy Policy or our collection and use ofyour Personal Information, you may contact us at [email protected].

‍

POLICY FOR CHILDREN

Our Services are not intended for, and we do not knowingly solicit any personal information from, or market to, individuals under the age of 18. If you are under 18, do not access, use or provide any information on the Services or on or through any of their features. If we learn we have collected or received personal data from a child under 18 without verification of parental consent, we will delete that information. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

‍

THE TYPES AND CATEGORIES OF PERSONAL INFORMATION WE COLLECT OR PROCESS

For purposes of this Privacy Policy, we refer to personal information according to the following definition: “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an identifiable individual or household. Personal Information does not include publicly available information or information that is de-identified, as defined by applicable law.

The types and categories of Personal Information we collect or process include the following, some of which may overlap with other categories:

• Identifiers, such as your name, photo, signature, shipping, billing, and/or delivery address, email address, IP address, and account name.‍
• Other Personal Information, such as telephone number.‍
• Sensitive Information, such as precise geolocation, credit or debit card number and security code, information concerning your health, and demographic information.‍
• Commercial Information, such as the products you have purchased or considered and purchase history.‍
• Internet or other electronic network activity information, such as whether you open our emails, information about how you use our Services, and browsing activities and patterns, such as the web pages you visit directly before and directly after visiting our Services.‍
• Payment Information, such as credit or debit card number, credit or debit card expiration date, and other information about the payment methods and services (such as PayPal or Venmo) you use in connection with our Services.‍
• Location Information, such as general geographic location such as country, state or province, or city and precise geolocation, if you have enabled and consented to location information collection when ordering through our Site or App. ‍
• Device Information, such as your IP address, device identifiers, operating system and version, preferred language, hardware identifiers, browser type and settings, and other device information.‍
• Account History, such as information about your subscription, account, transactions, purchases, order history, or discounts.‍
• Health-Related Information, such as allergy information.‍
• Demographic Information, such as race and gender.

If required under applicable law, we will collect and process sensitive Personal Information only with your consent.

If you choose not to provide or allow us to collect required information, we may not be able to provide you with requested features, services, or information.

‍

‍How We Collect Personal Information and Other Data

You Provide Information to Us

We collect information from and about you when you interact with our Services, such as when you communicate with us, create or update a rewards account, sign up for our newsletter or email list, make a purchase or place an order (including in-store purchases at our brick-and-mortar locations, if you have previously provided Personal Information to us on the Site or App), or participate in surveys, our rewards or loyalty programs, sweepstakes, contests, or promotions.

Automatically Through Our Services

As you navigate through and interact with our Services, we may use automatic data collection technologies to gather information that may include Personal Information. Information collected automatically may include usage details, IP addresses, operating system, and browser type, as well as information collected through cookies, web beacons, and other tracking technologies. This includes details of your interactions with our Services, such as traffic data, location data, logs, and other communication data, and which resources and Services features you access and use.

We may use these automatic collection technologies to gather information about your online activities over time and across third-party sites or other online services (behavioral tracking).

Using automatic collection technologies helps us improve our Services and deliver a better, more personalized experience.

The technologies we use for this automatic data collection may include:

• Cookies. A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services. ‍
• Web Beacons. Some parts of the Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those parts or opened an email and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).

To the extent any of these automated technologies are considered a Personal Information sale, sharing/targeted advertising, or profiling, under applicable laws, depending on where you live, you may choose not to opt in when prompted to choose your cookie preferences on the Site, and you may opt out from use of these automated technologies for such uses at any time as described below. Please note that some Services features may be unavailable as a result.

When you interact with the Services, there are third parties that may use automatic collection technologies to collect information about you or your device. These third parties may include:

• Advertisers, ad networks, and ad servers.
• Analytics companies.
• Your device manufacturer.
• Your internet or mobile service provider.

These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites, apps, platforms, and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

From Business Partners and Service Providers

We may receive Personal Information about you from other sources and combine that with information we collect from or about you. For example, we may obtain information about you from service providers that we engage to perform serviceson our behalf, such as email platform providers, payment processors, point-of-sale system providers, ordering platforms (such as directly through our Services or those provided by third-party platforms, like Grubhub and Doordash), gift card program providers, rewards program providers, and analytics providers.

‍

HOW WE USE PERSONAL INFORMATION

We use information that we collect from or about you, including Personal Information, to:

• Provide you with the Services and any contents, features, information, products, or services that we make available through the Services.
• Receive, fulfill, and manage subscriptions, purchases, orders, and payments.
• Email you regarding your account or order.
• Fulfill any other purpose for which you provide it.
• Provide you with notices about your rewards account.
• Improve our Services, including by analyzing your information and creating aggregated data derived from your information to develop, maintain, analyze, improve, optimize, measure, and report on our Services and their features and how users interact with them.
• Promote our Services, business, and offerings by publishing advertising on our own Services and by placing ads on third parties’ services. We may use your information to model, segment, target, offer, market, and advertise our Services.
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• Notify you when Services updates are available and about changes to any products or services we offer or provide through them.
• Administer sweepstakes, contests, promotions, discounts, and rewards and loyalty programs.
• Request feedback and contact you about your use of the Services.
• Respond to product and customer service requests.
• Send you a newsletter.
• Solicit support for the Site.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent, consistent with applicable law.

The usage information we collect, whether connected to your Personal Information or not, helps us improve our Services and deliver a better and more personalized experience by enabling us to:

• Estimate our audience sizes and usage patterns.
• Store information about your preferences, allowing us to customize the Services according to your individual needs and interests.
• Speed up your searches.
• Recognize you when you return to our Services.

We may alsouse your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please see Your Rights and Choices About Your Information below.

We use location information we collect to deliver orders to you, locate stores near you, and provide other location-specific functionality to you within the Services.

‍

DISCLOSURE OF PERSONAL INFORMATION

We may disclose information that does not identify any individual without restriction, consistent with applicable law.

We may also disclose Personal Information as follows:

• To contractors, service providers, and other third parties we use to support our organization, including payment processing, order placement, Site analysis and development, customer data analytics, email delivery, hosting services, customer service, shipping, our rewards/loyalty program, gift card offering, our mobile application, marketing assistance, and to improve the Services.
• To our subsidiaries and affiliates.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Playa Bowls’ assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Playa Bowls is among the assets transferred, including for diligence purposes related to the same.
• To third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies, pixels, web beacons, and similar data collection technologies to provide advertisements about goods and services of interest to you.
• To third parties that provide marketing services on our behalf to compile lookalike audiences for targeted advertising. The use of your email for this purpose will not result in your being sent advertisements by the third party.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent, consistent with applicable law.

We may also disclose your Personal Information:

• To comply with any court order, law, or legalprocess, including to respond to any government or regulatory request.
• To enforce or apply our Terms of Use and other agreements.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, our customers, or others.

The categories of Personal Information we may disclose include:

• Identifiers.
• Other Personal Information.
• Commercial Information.
• Internet or other electronic network activity information.
• Payment Information.
• Location information.
• Device Information.
• Account history.
• Information you elect to provide to us.

‍

SENSITIVE INFORMATION

Some of the information we collect about you may constitute sensitive Personal Information under applicable privacy laws.  We only collect and use sensitive information you directly provide to us, consistent with applicable law.

We may collect and use the following sensitive information:

• Your financial information, including details on payment cards orother forms of payment.
• Your health information, including whether youhave allergies and what allergies you have.
• Your demographic information, including your race and gender.

This information may be used:

• To perform services of processing your ordersand purchases through our Services.
• To ensure your order does not contain or come into contact with any food you are allergic to.
• To analyze demographic information in the aggregate to better understand how different demographic groups experience our products and stores, so we can improve general product offerings and store experience. We may also use aggregated demographic data to advertise to broad groups (for example, by placing an ad in a magazine whose readers fit a certain demographic). We do not use your demographic information to profile you, totarget or personalize advertising or marketing to you, or to make decisions about you individually.

‍

• Cookies and Other Tracking Technologies. You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. You can choose whether to allow the Services to collect information through other tracking technologies by contacting us as provided below. If you disable or refuse cookies or similar tracking files, some Services features may be inaccessible or not function properly. Some browsers include a “Do Not Track” (DNT) setting that can send a signal to the online services you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our Services may not respond to all browser DNT signals. Instead, you can use the range of other tools to control data collection and use described in this Privacy Policy.Promotions by Playa Bowls
• Promotions by Playa Bowls. If you do not wish us to use your information to promote our own or third parties’ products or services, you can opt out by contacting us as provided below. Targeted Advertising by Playa Bowls.
• Targeted Advertising by Playa Bowls. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target audience preferences, you can opt out by contacting us as provided below. Disclosure of Your Information for Third-Party Advertising.
• Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your Personal Information with unaffiliated or non-agent third parties for advertising and marketing purposes, you can choose not to opt in when prompted to choose your cookie preferences on the Site, and you may opt out at any time by contacting us as provided below. Location data choices:
• Location data choices:
  
  • Location Data. You can choose whether or not to allow the Services to collect and use real-time information about your device's location through the device’s or browser’s privacy settings. If you block the use of location information, some Services features may become inaccessible or not function properly.

YOUR RIGHTS AND CHOICES ABOUT YOUR INFORMATION

This section describes mechanisms you can use to control certain uses and disclosures of your information and rights you may have under state law, depending on where you live.

Advertising, marketing, cookies, and other tracking choices:

‍

STATE DATA SUBJECT RIGHTS

Depending on your state of residency, and to the extent required by law, you may have certain rights related to your Personal Information, including:

• Access. You may confirm whether we process your Personal Information and access a copy of the Personal Information we process. Depending on your state of residency, you may have the right to receive additional information, and it will be included in the response to your access request. (e.g., CA, CO, CT, DE, IN, IA, KY, MD, MN, MT, NE, NH, NJ, OR, RI, TN, TX, UT, VA).‍
• Data Portability. To the extent feasible and required by state law, depending on your state of residency, data will be provided in a portable format. (e.g., all states noted above in Access except for DE, IN, IA, MT, NE, TN, TX, UT; VA applies only to consumer-provided data).‍
• Correction. You may request that we correct inaccuracies in your Personal Information that we maintain, taking into account the information’s nature and processing purpose. (e.g., all states noted above in Access except for IA; IN right limited to only consumer-provided data).‍
• Deletion. You may request that we delete Personal Information about you that we maintain, subject to certain exceptions under applicable law. (e.g., all states noted above in Access except UT which is limited to only consumer-provided data).‍
• Opt Out of Using Personal Information for Targeted Advertising, Profiling, and Sales. You may request that we do not use your Personal Information for these purposes. (e.g., all states noted above in Access except for IA and UT with respect to use for profiling and IA for use for targeted advertising).‍
• The right to exercise your rights free from discriminatory treatment. (e.g., all states noted above in Access).

Important: The exact scope of these rights vary by state. There are also several exceptions under which we may not have an obligation to fulfill your request. Please also note that additional U.S. state laws may provide similar or additional rights.

‍

California Residents

If you are a California resident, you may have additional personal rights and choices with regard to your personal data. For example, California’s “Shine the Light” law (Civil Code § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal data to third parties for their direct marketing purposes. Note: It is our policy not to disclose the Personal Information of California residents to third parties for the third parties’ direct marketing purposes if you exercise your option to opt-out of sharing your Personal Information with third parties for direct marketing purposes. You may exercise this opt-out option cost-free by contacting us as provided in the Contact Us section below.

‍

Nevada Residents

Nevada provides its residents with a right to opt out of certain personal data sales. Residents who wish to exercise their sale opt-out right may submit a request at https://www.playabowls.com/contact. Please note, however, that we do not engage in personal data sales as defined by NRS 603A.

‍

How to exercise Data Subject Rights

To exercise any of your Data Subject rights, please contact us as described below.

‍

Universal Opt-Out Mechanisms

Some browsers and browser extensions support universal opt-out mechanisms, such as the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data “sales” and “sharing” as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.

‍

Authorized Agents

Some states permit their residents to designate an authorized agent to submit requests to exercise certain privacy rights on the individual’s behalf. Even if you use anauthorized agent to submit a request on your behalf, pursuant to applicable law, we may still require that you verify your identity depending on the nature of the request and sensitivity of the information at issue.

If you are anauthorized agent submitting a request on behalf of an individual, please submit a request using the contact information provided in the Contact Us section below. You must include a copy of the written, signed permission indicating that you are permitted to act on that person’s behalf.

‍

Appealing a Denied Data Subject Rights Request

In some circumstances, we may deny your request to exercise one or more of the rights described above. If you disagree with our decision to deny your request or any portion of your request, you may appeal our decision within sixty (60) days ofreceipt of notice that your request has been denied. If you submit an appeal to a denied request more than sixty (60) days after you have been notified of our decision to deny the request, we may deny your appeal. If you submit a timely appeal, we will respond within forty-five (45) days of our receipt of your appeal.

If you wish to appeal a decision, please clearly and plainly describe your basis of disagreement with our decision by responding through the same means by which we communicated our decision or by submitting your appeal using the information provided in the Contact Us section below. We will review your appeal and either amend or uphold our decision. In either case, we will provide a written explanation of the reason for the decision. This decision will be final.

‍

HOW WE PROTECT INFORMATION

We use commercially reasonable administrative, physical, and technical measures designed to protect your Personal Information from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your Personal Information transmitted to, through, using, or in connection with the Services. Any transmission of Personal Information is at your own risk.

The safety and security of your information also depends on you. You are responsible for taking steps to protect your Personal Information against unauthorized use, disclosure, and access.

‍

RETENTION OF PERSONAL INFORMATION

We keep the categories of Personal Information described in this Policy for aslong as reasonably necessary to fulfill the purposes for which we collected it or for as long as otherwise legally permitted or required. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain Personal Information.

‍

THIRD-PARTY LINKS

Our Services may include links to other websites we do not control and whose privacy policies may differ from this Privacy Policy. If you submit Personal Information to any of those sites, such information is subject to the third-party’s privacy statements and terms, not ours.

‍

NOTICE OF FINANCIAL INCENTIVES

We may offer discounts, rewards points redeemable for products, coupons, promotional offers, sweepstakes, contests, or similar benefits to individuals who choose to sign up for our Rewards Program, newsletters, or otherwise provide us with certain Personal Information (such as your name, email address, phone number, and birth date) to opt into such programs. You may withdraw from these programs or revoke your consent at anytime by deleting your Rewards Program account through the Rewards Program mobile app, or by following the unsubscribe option or other instructions provided with the offer or by contacting us as described below. We do not assign monetary value to your Personal Information; to the extent applicable law requires us to assign such value, we consider the value of your Personal Informationto be reasonably related to the value of the discount, promotional opportunity, or other similar benefits provided to you.

‍

CHANGES TO OUR PRIVACY POLICY

We may update this Policy from time to time, and we will provide notice of any material changes to the Policy as required by law. The date the Privacy Policy was last updated is identified at the top of the page. We will notify you of changes tothis Policy by updating the “last updated” date and posting the updated Policy on the Services. You should check our Services periodically to review the current Policy and any changes we have made to it.

‍

CONTACT INFORMATION

To exercise your data subject rights or ask questions about this Privacy Policy or our privacy practices, contact us at:

Playa Bowls, LLC

PO Box 240

Manasquan, New Jersey 08736

Or message us on our Contact page at https://www.playabowls.com/contact.

‍

‍